PremiumVault.app Refund Policy

Welcome to PremiumVault.app! We value your satisfaction and strive to provide high-quality products and services. Please carefully read the following refund policy before making any purchases. By purchasing from PremiumVault.app, you agree to this refund policy.

1. General Information:

• PremiumVault.app offers a range of premium WordPress plugins and themes under the General Public Use (GPU) license.
• We offer a limited refund policy as outlined below to ensure customer satisfaction while protecting our digital products.

2. Refund Eligibility:

• Users can request a refund within 24 hours of purchase.
• If a user downloads or installs any purchased item, the refund request will be invalid.
• Refund requests made after 24 hours from the time of purchase will not be accepted.

3. Free Credit Giveaway:

• We offer a free credit giveaway option for users who wish to test our products.
• To request free credits, users must visit our forum post at BlackHatWorld and comment with their registered username.

4. Requesting a Refund:

• To request a refund, please contact our support team within the 24-hour refund window.
• Provide your order details and the reason for the refund request.
• Refunds will be processed after verifying that the purchased items have not been downloaded or installed.

5. Non-Refundable Items:

• Any purchased item that has been downloaded or installed is not eligible for a refund.
• Refund requests made after 24 hours from the time of purchase will not be considered.

6. Contact Information:

• If you have any questions or concerns regarding our refund policy, please contact our support team.

By making a purchase from PremiumVault.app, you acknowledge that you have read, understood, and agree to this refund policy.