Awesome support Service Level Agreements (SLA)

The Awesome Support Service Level Agreements (SLA) plugin for WordPress allows users to easily create, track, and manage SLA agreements for their customer support services. With customizable SLA rules and notifications, businesses can ensure timely responses and resolutions for customer inquiries.

Key Features:

- Create multiple SLA agreements with unique rules and priorities

- Set response and resolution time targets for different ticket types

- Receive automated alerts for approaching and overdue SLA deadlines

- Monitor SLA performance through detailed reports and analytics

- Improve customer satisfaction and loyalty by delivering fast and efficient support services.

Upgrade your customer support experience with the Awesome Support SLA plugin for WordPress.