Awesome support Smart Ticket Submission

Awesome Support Smart Ticket Submission is a powerful WordPress plugin designed to streamline customer support by optimizing ticket submission. With its user-friendly interface and advanced features, it makes submitting tickets a breeze. This plugin saves time and enhances efficiency, ensuring a seamless customer support experience.

Key features:

1. User-friendly interface: Easily submit support tickets with a few clicks, ensuring a hassle-free process for customers.

2. Smart ticket submission: Automatically categorize and prioritize tickets based on predefined rules, improving ticket management.

3. Customizable forms: Tailor ticket submission forms to gather specific information, allowing support agents to provide better assistance.

4. Notification system: Receive instant notifications for new ticket submissions, ensuring prompt customer response.

5. Ticket history tracking: Keep a record of ticket interactions, enabling support agents to provide personalized and efficient assistance.

Additional feature:

- Knowledge base integration: Integrate a knowledge base to provide self-help resources, reducing the need for support tickets.

- Multilingual support: Serve customers worldwide by offering support in multiple languages.

- Advanced analytics: Gain insights into support ticket trends, agent performance, and customer satisfaction to improve support processes.