SupportCandy - SLA
SupportCandy - SLA is a powerful WordPress plugin designed to help businesses manage customer support efficiently and effectively. It offers streamlined ticketing system with advanced Service Level Agreement (SLA) capabilities, ensuring prompt resolutions and customer satisfaction. With SupportCandy - SLA, businesses can prioritize and assign tickets, automate response times, track performance metrics, and maintain excellent customer relationships. This plugin provides a user-friendly interface, customizable email notifications, and extensive reporting features to meet all customer support needs.
Key features:
1. Advanced ticketing system with priority management
2. Automated SLA rules for response and resolution times
3. Performance tracking and comprehensive reporting
4. Customizable email notifications for status updates
5. Intuitive user interface for seamless ticket management
- Author SupportCandy
- Tested Compatibility Version 3.0.0
- Required WP Version 5.6
- Requires PHP Version Not found
