SupportCandy - Assign Agent Rules
SupportCandy - Assign Agent Rules is a powerful WordPress plugin designed to streamline customer support processes and improve efficiency. With this plugin, you can easily assign specific support tickets to dedicated agents based on predefined rules, ensuring that each customer query is handled by the most qualified agent. It allows you to create multiple rules to automatically assign tickets based on criteria such as ticket category, priority, or specific keywords. With SupportCandy - Assign Agent Rules, you can enhance customer satisfaction by ensuring prompt and personalized support.
- Automate the ticket assignment process based on pre-defined rules
- Create multiple rules to assign tickets to agents based on criteria such as ticket category, priority, or keywords
- Ensure that customer queries are handled by the most qualified agent, improving efficiency and customer satisfaction
- Streamline customer support processes and reduce response times
- Easily manage and track assigned tickets to monitor agent performance
- Author SupportCandy
- Tested Compatibility Version 3.0.1
- Required WP Version 5.6
- Requires PHP Version Not found